Return Policy

At Daloda, we want you to be completely satisfied with your purchase. If you need to return an item, please review our refund policy below:

• Return Window: You may return items within 30 days of delivery.
• Condition: Items must be unused, in their original packaging, and with all tags attached.
• Return Process: To initiate a return, please contact our customer service at [email address] or use our online return portal. We will provide instructions on how to return your item.
• Return Shipping Costs: The cost of return shipping is the customer’s responsibility unless the item is defective or incorrect. If the item is defective or incorrect, we will cover the return shipping costs.
• Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. Please note that shipping costs are non-refundable.
• Non-Returnable Items: Custom orders and sale items are non-returnable.
• Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us immediately for a replacement or full refund.

For further assistance, please reach out to our customer service team at Daloda.au@gmail.com