Return Policy

To request a return or refund, please complete the form here.

At Daloda, we want you to be completely satisfied with your purchase. If you need to return an item, please review our refund policy below:

• Return Window: You may return items within 30 days of delivery.
• Condition: Items must be unused, in their original packaging, and with all tags attached.
• Return Process: To initiate a return, please contact our customer service at daloda.au@gmail.com or use our online return portal. We will provide instructions on how to return your item.
• Return Shipping Costs: The cost of return shipping is the customer’s responsibility unless the item is defective or incorrect. If the item is defective or incorrect, we will cover the return shipping costs.
• Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. Please note that shipping costs are non-refundable.
• Non-Returnable Items: Custom orders and sale items are non-returnable.
• Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us immediately for a replacement or full refund.

For further assistance, please reach out to our customer service team at Daloda.au@gmail.com